Returns and Refunds Policy

How To Return An Item
Your item must be in its original unopened, unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Cheng Vitalities
Returns Tracking #
6910 Bellaire Blvd., Suite 10
Houston, Texas 77074
3. Include in your package a signed letter stating the reason for your return and the original receipt.
4. We do not pay the return shipping charge.


Refund process will begin within 60 days after we receive the returned merchandise.
Refunding will be credited to the same credit card account you originally use to pay.
We will send you a check If you originally pay with check or money order,

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.